We want you to be completely satisfied with your purchase from Cossies R Us. We accept returns within 7 days if you are unhappy with your purchase for any reason or if the item is faulty. We will happily exchange your item or credit your original method of payment minus any shipping charges. Items returned should be in their original condition, unworn, unwashed, and with all tags attached.
Customers will be responsible for shipping charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, so you may want to send it tracked for peace of mind.
Please note that all sale item purchases are final, as we do not offer refunds or exchanges on these.
For any refund or exchange enquiries please contact us at firstname.lastname@example.org